Shipping policy

Where we ship

• Germany, France, Belgium, the Netherlands, Italy and the United Kingdom: free shipping.
• Spain: free shipping on orders from €10.00; below this amount, the cost is shown at checkout before payment.
• All other destinations: the cost is shown at checkout before payment.

Delivery times

• Order preparation: 1-2 working days.
• Estimated delivery in Germany, France, Belgium, the Netherlands, Italy and the United Kingdom: 7-12 working days from purchase.
• Estimated delivery in Spain: 10-16 calendar days.

Tracking

We will send you the tracking number by email as soon as the order has been dispatched. You can also check it on the “Order tracking” page.

Issues

If your order does not arrive within the estimated timeframe, please contact us with your order number and we will resolve the matter.